Hilmar Jay

Service Delivery Manager

Email:
JayH@cardiff.ac.uk
Telephone:
029 208 79336
Location:
Tower Building, Park Place

Summary

Hilmar is a Service Delivery Manager within the IT Service Division who reports directly to a Senior Manager and is responsible for the Service Delivery team delivering and supporting technical and functional solutions and/or services for the Colleges, Schools, and Professional Services departments within Cathays Central.  He helps to establish and deliver against a clear vision for Cathays Central that aligns to the main IT strategy, local IT service needs, and the broader University strategy. He will develop beneficial working relationships with other teams in the Department, service stakeholders, and the broader University. He also has responsibility and autonomy in Cathays Central and will be accountable for actions and decisions taken by yourself and team members.